Dear Mr. Bassel,
Hope all is well. We are adapting to our new life style in Canada. Started our academic year and both of us are attending university. We want to appreciate your support and attention through this email which without them we couldn’t have such a big change in our lives. This is a big chance to have such a kind, accurate and knowledgeable man like you as our authorized representative here in Canada. Thank you again for everything you have done till now for us.